Privacy Policy
Litesoft LLC (hereinafter referred to as “the Company,” “we,” “us,” or “our”) establishes this Privacy Policy (hereinafter referred to as “this Policy”) regarding the handling of user information, including personal information, in connection with the smartphone application provided by the Company (hereinafter referred to as “this Application”) and related customer support, and strives to ensure its proper protection.
1. Information Collected, Purpose of Use, and Legal Basis for Processing #
(1) Information Collected This Application itself does not directly collect any personal information or device information (such as access logs) from users. To handle user inquiries and support, the Company collects the following information through an inquiry form:
- Name (or nickname)
- Email address
- Details of the inquiry (opinions, bug reports, etc.)
(2) Purpose of Use The collected personal information will be used solely for the following purposes:
- To respond to inquiries, verify identity, and contact users
- To investigate and resolve technical issues, or verify conditions necessary for providing support
(3) Legal Basis for Processing (For users subject to GDPR and applicable regulations) The Company processes personal information based on the following legal bases:
- User Consent: Consent provided by the user upon submitting the inquiry form.
- Performance of a Contract or Pre-contractual Measures: Responding to user requests/inquiries and taking necessary actions to deliver appropriate support.
2. Provision to Third Parties, Outsourcing, and International Data Transfers #
The Company will not provide collected personal information to any third party, except in the following cases:
- When the user has given prior consent
- When disclosure is required by laws and regulations
Use of External Services and International Data Transfers The Company utilizes “Google Forms” provided by Google LLC as an external service to receive inquiries and manage data. Accordingly, the submitted information will be processed through Google’s secure systems and may be transferred to and stored on Google servers located outside of Japan (including the United States). For more information on how Google handles your information, please refer to the [Google Privacy Policy]([suspicious link removed]).
3. Non-Sale and Non-Sharing of Personal Information (Compliance with US State Laws / CCPA) #
The Company does not sell collected personal information for monetary or other valuable consideration, nor does it share personal information for cross-context behavioral advertising or targeted advertising purposes.
4. Procedures for Disclosure, Correction, Suspension of Use, and Deletion of Personal Information #
Upon request from the user for disclosure, correction, addition, deletion, suspension of use, or erasure of their personal information held by the Company, we will respond without delay after confirming the identity of the requester. If you wish to make such a request, please contact us via the Inquiry Contact Form below.
5. Changes to this Privacy Policy #
The Company may revise or update this Policy from time to time in response to changes in laws and regulations or adjustments to our services. The revised Privacy Policy shall become effective immediately upon being posted within this Application or on our official website.
6. Contact Information #
If you have any questions regarding this Policy or wish to make a request concerning your personal information, please contact us via the inquiry form below:
- Company Name: Litesoft LLC
- Contact Window: Google Forms
Effective Date / Revision Date
- Effective Date: October 13, 2026
Last updated: October 13, 2026